Disclaimer
Please read these General Terms and condition carefully ,as the use of the services of Joule implies that you accept them.
1. Scope of application
- The use of the services of Joule to the conditions given below. This is a UK company with UK laws. The UK courts alone have jurisdiction in all litigation arising in connection with the utlisation of Joule.
- The present General Terms and conditions for use of the Services of Joule are applicable to all services offered Joule via the Internet.
- Joule reserves the right to amend the present Terms and Conditions without notice and to post their contents on its pages.
2 Utilisation of the services
- The user must reply completely and acurately to the form that has to be completed when registering for the services.
- The user shall ensure that his images respect valid laws, specifically the provisions of criminal law concering pornography , violence and paedophilla , Joule any violation of criminal law.
3. Data Confidentiality.
- Joule undertakes not to communicate personal customer data outside the company if the “do not send any additional information box is ticked .
- The Personal customer data is used to send him photos and goods , to contact him about his orders and to inform him about company's offer.
4. Intellectual property.
- The entire contents of the Joule Service program (text, graphics, computer) are the property of Joule or of the named companies. Any reproduction of the contents, in whole or in part, regardless of the procedure or the medium used, shall require the express prior written authorisation of Joule.
- Image archives transferred for processing to Joule remain the property of the user.
- The user is deemed the "responsible publisher" and thus bears sole responsibility for obtaining intellectual property rights relating to his/her images. Joule shall incur no responsibility whatsoever for abuse of printed images on the part of the user.
5. Responsibilities
- Joule guarantees to do its utmost to ensure availability of the services of Joule. Temporary interruptions of the services are, however, possible due to technical or other reasons.Joule will make every effort to inform its customers as efficiently as possible about the nature and duration of any interruptions, but shall incur no liability whatsoever in the event that its services are unavailable. Similarly, Joule cannot guarantee the reliability and quality of the Internet outside its own premises.
- Joule has a powerful infrastructure for saving data (personal data, images, etc.). This should make it possible to restore the integrity of the stored data, even in the event of a serious fault. However,Joule shall incur no liability whatsoever in the event of data loss. The user shall keep a safe copy of the transferred files on his/her side.
- The indication of links to other sites is offered as a convenience for the user. In no case can Joule assume any guarantee as regards the contents of these sites, nor shall it incur any liability whatsoever in the event that a user has any complaints regarding these sites.
Refund and Exchange Policy
We hope that you will be happy with your purchase. However in the unlikely case when you are not 100% satisfied with your purchase for whatever reason an exchange will be offered to you.
We will only offer a full refund if goods are faulty.
We regret that under no circumstances are we able to accept the return of earrings unless faulty in compliance with current Health and Hygiene Regulations.
We will not refund or exchange any items that have been specially ordered for you or that have been made to your requirements or which are outside of our current product range. This does not affect your statutory rights.
Upon receipt of items returned as faulty we will arrange for an exchange. Proof of purchase will be nessesary. Our decision is final.
Please read our frequently asked questions page for any more enquiries or email us.
